Legal

Privacy Policy

Last Updated: November 21, 2025

At Lucid Luxe, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or work with us.

If you have any questions, please contact us at: [email protected]

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you contact us, book a meeting, fill out our intake form, or purchase a service, you may provide:

  • Name
  • Email address
  • Phone number
  • Business name
  • Business details
  • Project requirements
  • Any content, images, or text you provide for your website

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Interaction data

This helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

  • Communicate with you about your project
  • Build or update your website
  • Provide support and customer service
  • Send invoices and payment confirmations
  • Improve our website and services
  • Schedule meetings and manage bookings
  • Maintain internal records

We do not sell or share your information with third parties for marketing purposes.

3. Payment Information

Payments are securely processed through Stripe, a trusted third-party payment processor. We do not store your full payment details on our servers.

Stripe's privacy policy applies to all payment transactions.

4. How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

5. Sharing Your Information

We may share your information only in the following situations:

  • Service Providers: tools involved in booking calls, payments, or website building
  • Legal Requirements: if required by law, court order, or government request

We do not sell or rent your personal information to advertisers or third parties.

6. Cookies and Tracking

Our website may use cookies or tracking tools to improve functionality, analyze usage, and personalize the experience.

You can disable cookies through your browser settings if you prefer.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we have about you
  • Request corrections
  • Request deletion of your data
  • Opt out of future communications

To make a request, contact us at: [email protected]

8. Data Retention

We keep your information only as long as necessary to:

  • Complete your project
  • Maintain communication
  • Meet legal or accounting obligations

You may request deletion at any time.

9. Third-Party Links

Our website may contain links to outside websites. We are not responsible for their privacy practices or content.

10. Children's Privacy

Lucid Luxe does not knowingly collect information from children under 13. If we learn that we have inadvertently received such data, we will delete it immediately.

11. Updates to This Policy

We may update this Privacy Policy as needed. The updated version will be posted with a new "Last Updated" date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at: